Frequently Asked Questions
Everything you need to know about our chairs, delivery, returns and care. If your question is not here, we are only an email away.
About Our Chairs
What you are buying, and what it is made of
Are these original licensed chairs?
No. Every Sederica piece is a high-quality reproduction inspired by the iconic designs of the mid-century era. We make our own furniture, and we are not connected to, endorsed by, or working with the original designers, their families, or licensed makers like Vitra, Knoll or Herman Miller.
We use designer names only to describe the style you are looking at. Those names belong to their owners, and we respect that fully. You can read more on our legal disclaimer page.
What materials do you use?
We choose materials that feel premium and hold up to daily use.
- Full-grain Italian aniline leather, which softens and builds character over time
- Real wood veneers, in walnut, rosewood or ash
- Polished die-cast aluminium bases
- High-density foam cushioning
Each chair is hand finished and checked before it leaves us.
How do they compare to the licensed originals?
We follow the original shapes, proportions and sitting angles closely, and we use quality leather and real wood veneers. The result looks and feels the part in your home.
They are not identical to a licensed original, and we would never pretend otherwise. What you get is the iconic look and comfort, at a price that makes sense for a real home.
Do I need to assemble the chair myself?
Yes, but it is simple. Most customers finish in 15 to 20 minutes, and every tool you need is included in the box. You do not need a screwdriver or a drill.
We suggest having a second person on hand, as some parts are large and easier to hold from both sides. You can read our full assembly guide before your order even arrives.
Are they comfortable to sit in?
Yes. Comfort is what made these designs famous in the first place. The lounge chairs have a deep, reclined seat that cradles you for reading or relaxing, and our office chairs give proper support even through a long working day.
Delivery
When it arrives, and what it costs
How long will my order take?
We dispatch orders within 2 to 3 working days. Most orders arrive within 4 to 7 working days in total, counted from the day you order to the day it reaches your door. Where you fall in that range depends on your country.
Orders to Switzerland and Norway can take up to 10 working days, because they pass through customs inspection. We send you tracking details by email as soon as your order leaves us.
Do you charge for delivery?
No. Delivery is completely free across Europe and the United Kingdom, with no minimum order. Every chair and every set ships free.
The only exceptions are Greece and Cyprus, where the courier cost is much higher, so delivery is charged separately. Please email us for a quote before you order.
Will I have to pay VAT or customs charges?
No. All our prices include VAT and any duties. The price you see is the price you pay.
This applies to the EU, the United Kingdom, Norway and Switzerland. You will not be asked to pay any import VAT, customs or handling charge when your order arrives. We cover all of it.
Which countries do you deliver to?
We deliver free across most of the European Union, plus the United Kingdom, Norway and Switzerland.
Greece and Cyprus need a separate delivery quote. We are not able to deliver to Bulgaria or Malta at the moment. You can see the full list on our delivery page.
What if my order arrives damaged?
We pack every piece with care, so damage is rare. If something does go wrong, take a few photos and email us at hello@sederica.com as soon as you notice it.
We will arrange a free collection and send a replacement or a full refund. Under EU consumer law you are protected against transit damage, and we honour that fully.
Returns and Warranty
Buying with confidence
Can I return my chair if I change my mind?
Yes. You have 14 days from delivery to send your order back, and you do not need to give us a reason. The chair should be unused and in its original packaging.
If you simply change your mind, you pay the return postage and we refund the full item price. If the item is faulty or we sent the wrong one, we cover every cost. Read the full details on our returns page.
How long does a refund take?
Once we receive and check your returned item, we process your refund within 14 days, back to the payment method you used. Most banks show the money within a few days, though some can take up to 10.
What warranty comes with the chair?
Every Sederica chair comes with a 2-year written warranty. It covers faults in the materials and the way the chair was made. For approved claims we repair or replace your chair at no cost, and we cover the return shipping.
Normal wear over time, such as small scratches or natural leather patina, is not covered. You can read the full terms on our warranty page.
Payment and Ordering
Simple and secure
How can I pay?
We accept all major credit and debit cards, PayPal, Klarna, Apple Pay and Google Pay. We also support local bank methods, including iDEAL, Bancontact, EPS, Przelewy24, Multibanco and SEPA Direct Debit.
The options you see at checkout depend on the country you are shopping from, so you will always be shown what works for you. Read more on our payment page.
Can I pay in instalments?
Yes. Klarna lets you spread the cost of your chair over time, and PayPal Pay Later offers the same flexibility through your PayPal account. Both appear at checkout.
Is your website safe to pay on?
Yes. Our site uses strong SSL encryption, the same kind that banks use. Payments are handled by trusted, secure providers used by businesses worldwide. We never store your card details, and we never share your information.
Care and Everything Else
Keeping your chair looking its best
How do I look after my chair?
It is simple. Dust the leather and wood with a soft, dry cloth each week. Wipe spills straight away with a slightly damp cloth, and never soak the leather.
- Apply a leather conditioner every 6 to 12 months
- Keep the chair out of long, direct sunlight
- Keep it away from radiators and heating vents
- Avoid harsh cleaners, solvents and baby wipes
Do the colours look the same as on screen?
Very close, but leather and wood are natural materials, so every piece has small variations in grain and tone. Screens also show colour a little differently. This is part of what makes each chair its own.
Can I see the chair before I buy?
We are an online store, so we do not have a showroom. That is part of how we keep our prices fair. To make it easy, we give you 14 days to return your chair if it is not right, so you can see it in your own home with no risk.
How do I get in touch?
Email us at hello@sederica.com. Our team is based in Europe and we reply within 24 hours on business days. You can also use the form on our contact page.
Still Have a Question?
We are happy to help. Email us and we will reply within 24 hours on business days.
Email hello@sederica.com